Park Entrance Station Attendant

The outside is in us all.

You must apply through the State of Montana Career site.

Special Information:

This position an Entrance Station Attendant at the Big Arm unit of Flathead Lake State Park. The season will begin May 16th and end in early September.

Flathead Lake State Park consists of six unique park units located around Flathead Lake, the largest freshwater lake west of the Mississippi. The park units on the east side are Wayfarers, Yellow Bay and Finley Point and the west side units are West Shore, Big Arm and Wild Horse Island. In addition to boating, swimming and fishing, each park unit offers unique experiences including camping, rental picnic shelters, group camping, hiking, sightseeing, picnicking, and wildlife viewing opportunities.

Entrance Station Attendants work 40 hours per week. The work schedule is five days per week, Friday through Tuesday. Daily shifts are 8 hours per day; 10:00 AM to 6:30 PM, with a 30-minute lunch break.

Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.

Women and minorities are under-represented in this job category and are encouraged to apply.

Successful applicants will be subject to a background investigation.

Job Duties:

Entrance Station Attendant:
This position is responsible for the customer service, fee collection, and campground reservation system operations. Staffs entrance station and greets and assists visitors as they enter the park. Answers questions and provides information to visitors in person and on the phone. Performs recreation fee collection and campground reservation system operations following guidelines defined in the Montana State Parks Outdoor Recreation Management System (ORMS/Active Works) Operations Manual. Closes and balances cash drawer daily. Creates two bank deposits per week which are passed on to park rangers. Provide information on park rules and regulations to visitors. Routinely checks the park email and disseminates information to other park staff. Works effectively as part of a team with other staff, volunteers, and park rangers


Qualifications:

Entrance Station Attendant:
This position requires an effective working knowledge of a wide variety of skills, including good customer service skills, problem solving, accounting, computer operation using specialized reservation program software and email, first-aid / CPR / AED. Must be certified in CPR/AED and First Aid by date of employment. Must be able to follow written and verbal instructions. Must organize tasks efficiently, establish positive working relationships with co-workers and management, work well with the public, and be able to communicate effectively. Must have the ability to understand and effectively explain Park, Parks Division and Department policies and regulations to the public. Must be able to effectively deal with angry or verbally abusive individuals who are dissatisfied with FWP policies and actions. Ability to use tact, courtesy, poise, alertness and good judgment in public contacts. Must possess a working knowledge, including site location and available recreational opportunities for public recreational sites in the surrounding area.

Education and Experience:

The knowledge, skills and abilities for the Entrance Station Attendant are typically obtained through a high school diploma or equivalency and 1 to 2 years of job related work experience.


Eligible Training Assignment:

11.45