License Permit Technician (00605)

To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position.



Materials required

Materials Required of Applicants:

(To be considered in this pool, please submit the following)

• Cover letter
• Resume

(Please type responses in a Word document and attach to application. HELPFUL HINT: When attaching a document you much check the “relevant document” box to ensure your attachments are uploading correctly to the specific application. Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to: hhshumanresources@mt.gov. Failure to attach the required material will conclude in an incomplete application. You must also keep those relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.)



Job Overview: The License Permit Technician position provides direct and technical services for the Montana Medical Marijuana Program within the Program Support Bureau of the Quality Assurance Division. Responsibilities include processing applications and renewals for patients and providers; entering and updating information into the registry database; responding to in-person and telephone inquiries regarding the program; and generating correspondence and reports.

Major Duties or Responsibilities:



Montana Marijuana Program Support

• Provide technical assistance to applicants to comply with Montana Marijuana Act requirements.

• Process applications and fees for potential cardholders and providers.

• Verify that certifying physician is licensed to practice in Montana and is MD or DO.

• Enter and update marijuana registry database with cardholder, provider, fee, and physician information as needed.

• Responsible for generating various correspondence letters, registry cards, and monthly mailings.

• Respond to in-person and telephone inquiries from the public, cardholders, providers, and law enforcement regarding Montana Marijuana Program.

• Generate and distribute bi-weekly and monthly reports.

• Other duties as assigned.

Physical and Environmental Demands:

This position works in an office setting with a substantial amount of time sitting and using a keyboard. This position may be lifting office supplies and materials, not to exceed 50 lbs.

Knowledge, Skills and Abilities (Behaviors):

Required for the first day of work:

• Ability to provide effective, timely, and professional customer service.

• Ability to review documentation, identify missing or incorrect information and determine the appropriate process to follow.

• Ability to operate personal computer, including using spreadsheets, word processing, email, internet and general office equipment.

• Strong interpersonal and communications skills, both orally and in writing.

• Ability to maintain confidentiality.

• Knowledge of program support processes, procedures and methods.

• Ability to organize and prioritize work.

• Ability to recognize and solve problems.

• Ability to establish and maintain effective working relationships.



Qualifications:


Required Minimum Education and Experience:

• High school diploma or equivalent
• 1 to 2 years of job-related work experience
• Considerable experience using Excel and MS Suite is preferred.
• Other combinations of related education and experience may be considered on a case by case basis.

Eligible Training Assignment:

10.81