Workforce Consultant (01220)

MISSION STATEMENT:

The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.



DLI CORE VALUES:

• 
  Customer Focus
  
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about the department HERE !



JOB OVERVIEW:

Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility and growth, ethics in the workplace, and continuous improvement? If so, then you may be interested to know the Butte Job Service is currently recruiting for a full-time Workforce Consultant .

As a Workforce Consultant you will provide:

• Comprehensive assessments, employment and training services for job seekers.
• Services to a diverse population with a wide range in skill level; to include veterans, persons with disabilities, ex-felons, those with little formal education, homeless, and the senior population.
• Core, intensive and training services to clients who qualify for employment and training programs.
• Customized business services for employers to address their needs in the area of worker recruitment & retention, employment law, economic trends and workforce solutions including human resource management practices.

Qualifications:


KNOWLEDGE, SKILLS AND ABILITIES:

If you are the right person for this opportunity you will have the following knowledge, skills or abilities:

Knowledge of :

• 
  Labor and employment laws, rules and procedures.
  
• 
  HR best practices.
  
• 
  Interviewing methods.
  
• 
  Current social and labor market conditions in the area.
  
• 
  Labor market information and application, including local, regional, statewide, national and global trends impacting workforce needs.
  
• 
  Curriculum development and training techniques.
  
• 
  Pertinent social and labor legislation and Job Service regulation and policies.
  

Skill in :

• 
  Using a variety of computer software applications including Microsoft Office Suite, email, internet applications and program databases.
  
• 
  Problem-solving.
  
• 
  Time-management.
  
• 
  Organization; multi-tasking; detail-oriented.
  
• 
  Active listening – give full attention to what other people are saying, taking time to understand, asking questions as appropriate and not interrupting.
  
• 
  Oral and written communication.
  

Ability to :

• 
  Apply laws, rules, and procedures.
  
• 
  Establish effective working relationships with clients, business partners and co-workers.
  
• 
  Communicate effectively both orally and in writing.
  
• 
  Adapt to a constantly changing environment.
  
• 
  Provide positive, outstanding customer service.
  
• 
  Maintain confidentiality.
  
• 
  Interact positively with a variety of personalities and socio-economic populations.
  
• 
  Work in a team environment and provide support to fellow team members.
  
• 
  Meet deadlines.
  

MINIMUM QUALIFICATIONS:

• Bachelor degree in a field such as personnel or business administration, counseling, education or related field.
• One year of directly related experience assessing and advising others in a variety of personal and professional issues such as employment, personnel, counseling, finance, or education, human services or social work or related area.

Or

• Five years of directly related qualifying experience.

*Equivalent combinations of education and experience may also be considered on a case-by-case basis.

Preferred experience :

Case management, client assessment, business services, networking; including utilization of community resources, labor market information including job development and placement skills.

HOW TO APPLY:

You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:

• In our field, each customer we assist has unique needs and no two services are delivered in exactly the same manner each time. Describe, in detail, a situation you’ve encountered that shows your commitment to ensure customer satisfaction.

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).



A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov .

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible to receive state share contributions toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE !

Eligible Training Assignment:

35,223.00