Loan Servicing Specialist

This position serves as a Loan Servicing Technician for the Board of Housing and is responsible for maintaining compliance with state and federal loan servicing requirements; preparing, inputting and reconciling daily deposit, coordinating payment of taxes and insurance from borrower escrows, and loss draft claims; providing ongoing customer service and data management; and performing a variety of other duties as assigned.

Decisions and procedures involve accurate input and reconciliation of loan data involving multiple and varying regulations and investor requirements; resolving problems involving borrower payments, insurance claims, and escrow balances.



Special Information: The Department of Commerce through its employees, community partners, public outreach, and media contacts enhances economic prosperity in Montana; fosters community led diversification and sustainability of a growing economy; maintains and improves our infrastructure, housing and facilities; and promotes and enhances Montana’s positive national and international image.

The Housing Division’s purpose is to create affordable housing for Montanans whose needs are not met by the market. This is accomplished by partnering with local housing organizations across the state to leverage the federal funding that is made available to Montana to provide decent, safe, sanitary and affordable housing for lower income individuals and families in the State of Montana.

Commerce prepares qualified and motivated people with the necessary skills to be successful employees and an integral component in fulfilling this mission.

Supplemental Questions

Please provide your response to the following supplemental questions:

Please describe your experience working with mortgage loans, and in particular loan servicing. Describe your level of experience with accounting, balancing and reconciling, including any software you've used in relation to the above.

Please describe your experience with homeowner's insurance, homebuilding/contracting, and or insurance claims.

HOW TO APPLY:



You are REQUIRED to attach a cover letter, resume and answer to supplemental questions at the time of application.

In your cover letter please address the following question:

How has your professional career and education prepared you to meet the requirements of this position?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter, resume and answer to supplemental questions in order to be considered for this position. Failure to attach the cover letter, resume and answer to supplemental questions will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

For a copy of the complete job description send your request to dochr@mt.gov.


Qualifications:


Education and Experience (Minimum Qualifications):

Associates Degree in Finance, Accounting, Business, or a closely related field. Equivalent combinations of education and job related experience with mortgage loans, servicing, loan processing, or banking may be considered.

Competencies: Commitment, Communication, Initiative and Accountability, Influence, Personal Effectiveness, and Thinking and Problem Solving.

Knowledge: The position requires knowledge of the principles and practices of accounting and loan servicing; general real estate, tax, and insurance regulations; and cash processing, lockbox, and related systems.

Skills: The position requires skill in analyzing and applying state and federal regulations; compiling, organizing, and reconciling complex financial data; and standard office software operations.

Abilities: The position requires the ability to communicate effectively with varied audiences (e.g., customers, investors, adjustors, et al.) verbally and in writing; initiate and complete independent work projects; manage large volumes of data; and exercise creativity to resolve problems



Eligible Training Assignment:

16.41